Common phone and app issues
- Can I use other apps or receive personal calls while online?
- Unable to contact riders
- Using other apps or getting calls while online
- The app is freezing or crashing in Android
- The app is not making noise
- Why is the app "Unable to Determine My Location"?
- Why is my mobile phone hot?
- What iOS version do I need to accept trips?
- Troubleshooting phone charging issues
- Android app download issue
- Downloading the Upliffting Driver app on iOS
- Troubleshooting app freezes or crashes (iOS)
- I had an issue downloading the app on iOS
- Why am I being asked to take a photo of myself wearing a helmet?
- Fixing network errors
- How Does Identity Verification Work?
- App or phone issues
- Updating and Troubleshooting the Driver App
- Maps Stopped or Delayed updating while on a trip
- How to update your device’s operating system
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