Getting Started & Using the App
Need a little help understanding how to apply? This guide explains how to register, log in, and start using the app as a driver or delivery driver. Follow the steps below to complete your setup and begin accepting trips or deliveries.
Step 1 — Create Your Account
- Click the Login or Sign Up button on the website or app
- Choose Register if you are a new user
- Enter your name and contact details
- Verify your phone number or email with the code sent to you
- Create a secure password
- Select your role: Driver or Delivery Driver
Step 2 — Register as a Driver
- Choose Driver Registration to accept ride requests
- Upload a valid driver’s license
- Upload vehicle registration
- Upload insurance document
- Upload profile photo and required ID
- Make sure all images are clear and fully visible
- Submit and wait for profile approval
Step 3 — Register as a Delivery Driver
- Choose Delivery Driver to complete deliveries
- Submit your ID document
- Submit license if required
- Add vehicle details if applicable
- Upload a clear profile photo
- Requests will appear after approval when you go online
Step 4 — Logging In and Going Online
- Log in with your registered phone or email and password
- Allow location access
- Check that internet connection is active
- Tap Go Online when you are ready to work
Step 5 — Accepting Requests
- Review pickup and drop-off locations
- Check estimated distance and payment
- Accept only when you are ready
- Avoid frequent cancellations
Step 6 — Navigation and Completing Trips or Deliveries
- Use in-app navigation to reach pickup
- Confirm rider or package details
- Start the trip or delivery in the app
- Follow the suggested route
- Mark the trip or delivery complete after drop-off
Step 7 — Service and Professional Standards
- Keep your vehicle clean
- Communicate clearly and politely
- Confirm names and order details
- Follow safety and traffic rules
- Maintain professional behavior
Common Issues and Quick Fixes
- Not receiving requests: check internet, location, and online status
- Restart the app if requests are not appearing
- If a document is rejected, upload a clearer photo
- If navigation is incorrect, refresh or reopen the map
Support
- Use the Help or Support section inside the app to report issues or ask questions. Our team is available 24/7 to help you.
Need More Help?
We are here for you round the clock . Use in-app help